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We are proud of the training we provide to mediators, supporting the integrity of the profession 

Trainee Supervision

A critical component of initial training and ongoing development for all mediators

Practical observations and supervised mediation are essential in training mediators as they provide invaluable real-world experience, enhance skill development, ensure adherence to ethical standards, and build confidence and competence in new mediators.

Real-World Experience

Observing experienced mediators in real-world settings provides trainees with first-hand insight into the mediation process. It allows a trainee to see how theoretical knowledge is applied in actual cases, which helps bridge the gap between classroom learning and practical application.  Participating in supervised mediation allows trainees to practice their skills in a controlled environment where they can receive immediate feedback and guidance from an experienced mediator.


Skill Development

Watching seasoned mediators handle different types of cases and scenarios helps trainees understand the nuances and complexities of mediation.  It provides an opportunity to learn various techniques, strategies and styles that can be adopted to their practice. Direct involvement in mediation sessions under supervision allows trainees to develop and refine their skills.  Supervisors provide constructive criticism, highlight strengths and areas for improvement.   


Confidence Building

Seeing successful mediations boosts trainees' confidence by demonstrating that the techniques they are learning can be effectively implemented.  Hands-on experience under the guidance of a supervisors helps build confidence.  Trainees learn to trust their judgement and abilities while knowing they have support.  


Ethical & Professional Standards

Observing ethical behaviour and professional standards in action helps trainees understand the importance of these aspects in mediation.  They learn how to handle sensitive issues, maintain neutrality, and manage conflicts of interest.  Supervision ensures that trainees adhere to the ethical guidelines and professional Supervisors can intervene if necessary to correct any deviations, ensuring that trainees develop good habits from the start. 


Client Interaction

Watching experienced mediators interact with clients teaches trainees how to establish rapport, manage emotions, and facilitate constructive communication.  Engaging directly with clients under supervision allows trainees to practice these interaction skills in a real-world context, receiving feedback on their approach and techniques.


Problem-Solving & Adaptability

Trainees observe how experienced mediators handle unexpected challenges, adapt to different personalities and resolve conflicts.  In supervised sessions, training encounter real problems, and learn to think on their feet, with the supervisors providing guidance and support to help them navigate these situations effectively.  


Feedback and Improvement

Observing and discussing cases with supervisors and peers provide multiple perspectives and insights, contributing to a deeper understanding of mediation practice.  Regular feedback from supervisors helps trainees identify strengths and weaknesses, set goals for improvement and track their progress over time.  

Contact us to arrange an observation with a Professional Practical Consultant (PPC) 

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