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Privacy Policy

Family Partner Mediation is registered with the Information Commissioner’s Office and we endeavour to follow all the requirements of the Data Protection Act 1998, and General Data Protection Regulation (GDPR).  We will not disclose your personal details to any third parties unless it is necessary to do so. On those occasions when we do need to disclose personal information, such as proceeding with your instructions or obtaining compliance or regulatory advice, we will do so on a confidential basis and in accordance with the Data Protection Act.


We have notified our processing of personal data under the Data Protection Act. We respect your personal privacy and will not use your personal information in any way that we would not accept ourselves. We have set out the following information about how we manage the personal information that we do collect.


What Personal Data do we collect?


To enable us to provide a service that meets your needs we require certain information. As a matter of course this will be:


  • Name

  • Address

  • Date of Birth

  • Email Address

  • Phone no.

  • Information about the matter in dispute.


We may also require:


  • National Insurance Number

  • Ethnicity information

  • Health and Disability Information

  • Financial Information


What do we use personal data for?


We collect personal data to enable us, if appropriate, to identify you and to provide a suitable service, and for the purposes of statistical analysis.  The information is used in practice and for system administration purposes and to form personalised profiles and demographics that we may use to improve the content of our communications to you. 

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